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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the very first thing you should do is click the Help button, which is visible on each page. A pop-up window will show up. It comprises detailed info about all the operations that you can carry out on that particular page. Each pop-up window shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge assortment of video tutorials demonstrating how to use our web hosting Control Panel. They're intended for those of you who would like to see how things are getting done instead of just reading articles. In this way, anyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the solution you searching for, have a glance at our comprehensive FAQ section, which covers questions asked by actual persons and provides real solutions. We regulary "revamp" our Frequently Asked Questions section with new Q&A's so as to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the FAQ section either, we have a fantastic team of technical support engineers available 24-7-365 and ready to assist you with any problem. Each trouble ticket you open will be replied to in less than 60 minutes (the average trouble ticket response time being approximately twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 312865

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com